My story is typical of many first-generation Americans. In 2000, I arrived in small town Ohio seeking the promise of the opportunity that life in America provides

3 years ago, I became CEO for the first time. In the early days I felt like a drunk stumbling into big problems and their unexpected solutions. I feel less so now.

For about 60 people what we do provides their primary income source. I feel the weight of that daily.

I have three college degrees. They’ve opened some major doors. But 90% of the time they feel useless in this job.